My VA File Claim is labeled "sensitive"...??

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VACharvel
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My VA File Claim is labeled "sensitive"...??

Postby VACharvel » Mon Mar 02, 2009 3:27 pm

I just called the bullshit 1-800 to find out what, if anything, is going on with my VA disability case...the woman I spoke to said my case was labeled "sensitive" and that she didn't have access to my file as it was above her level of viewing.

What does this mean? Sensitive??

I'm just really, really getting pissed off the longer this is going on...I realize that I'm just a number to these people, but I'm struggling my ass off out here...I can no longer work as I've been officially disabled by Social Security and I have a wife and child.

Why is this process so difficult??
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"sensitive" classification

Postby mrwickey » Wed Mar 04, 2009 7:25 pm

Your File is marked 'sensitive' because they have flagged your file as an employee of the VA and a supervisor or above is the only one to look in your file...for anything. Are you an Employee of the VA? If so, that is the reason

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Postby VACharvel » Wed Mar 04, 2009 7:27 pm

I'm not an employee of the VA system lol....so I'm more confuzzled now...would having a lawyer have anything to do with it??
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Postby mrwickey » Wed Mar 04, 2009 8:05 pm

sorry shipmate, I just read your intro page and realized my mistake. It is because of your outbursts at a VA facility and subsequent contact with VA Police, that your record was flagged as an (please don't take this wrong) hothead, prone to violent outbursts. Impatience and raising your voice or casting threats do not make the system move faster, if aything the wheels come to a grinding halt and they flag you under the Violence in the Workplace Act and watch your every move when you come into the building. The flag is in your medical record to warn caregivers that you are volatile and subject to violence.
Find a quiet place to go to in your head and be as 'pleasant' as you can be, honey goes further than vinegar...if you get pissed at someone, control yourself, as they can not help you if you are mad and can refuse treatment and have you arrested. Please try to recognize your anger and keep it in the dark place. I know that you are worried about your family, and your survival, but you need to be calm and collected and rational. The Medical Center can assist you in getting the therapy/treatment you need, but cannot help you with your disability rating. You need to find a VFW/Amer Legion/DVA Service Officer to help file your claim and ask for an increase. VBA is the organization that has control over your future and they don't care if you are destitute or not. So use their rules to broadside them with documents, letters from doctors and your friends from the Marines, that tell VBA that you are a basket case and can't work etc etc. and demand (thru proper documentation and carefully worded requsts) that you need an increase and let the system work. I would also go to the State Veterans Office and see if there isn't anything that the State can do to help out your finacial situation, they can get you food stamps and other subsidies if you ask.

I hope this helps. Don't give up! but do it right to keep your butt out of trouble.

Wickey

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Postby VACharvel » Wed Mar 04, 2009 8:45 pm

This "system" is totally archaic and heinous at every level...

So, I have to beg for care, pay for medications which I should be able to get at a civilian pharmacy as a retiree for much less than the VA charges those of us under 30% SC, and incidentally basically have to ask for MONTHS to be seen for PTSD and admit myself to the ER and having Barney come down to arrest me??

WTF is wrong with this picture??

Why should I have to beg or humiliate myself to receive care that I earned...this process shouldn't be that difficult....but the beaurocracy in place is a nightmare.

I'm truly hoping that the new leadership of Gen Shinseki and others at senior levels actually does something to fix the problems, and hope of hope's prosecute some of those responsible for criminal acts against veterans...

Congress is attacking the VA pretty extensively now...hopefully drastic changes are coming....

I understand what you're saying, but honestly what would you have done in a similar situation? Allow yourself to be handcuffed for no crime committed other than asking for help by the institution that is supposed to be there for us??
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Postby mrwickey » Wed Mar 04, 2009 9:26 pm

again, sorry for your pain, I can feel your rage. I too was 'up against the wall' but learned from others how to act and present myself at the hospital...
VHA, tries its best to take care of you and your needs but will only do it if you are calm and patient. Railing at the clerk behind the computer will get you busted and thrown out of the facility and quite possibly banned. ( You have already been 'flagged'). Your fight is with VBA, and you need to plan your attack as well as any mission you lead your Marines on.
Treat the hospital as your sanctuary and they will get the treatment and meds you need. Save your rage for VBA and the fight of your life. Fair? Not! Deserved? Not!, but you have to understand that this is not the Marine Corps and you cannot bark and yell orders and expect any one to jump in the VA whether its a hospital or Benefits. Leave your DI self at home and become a model patient. Curb your anger and leave it at the door, or they will slam you behind bars and strip your benefits. It is tough enough having to beg for your rights you earned, but swallow your pride and 'play the game'. Yes it is hard to do, I did it and it leaves a bad taste in your mouth, but I am one of the 'few' Bluewater Sailors that got rated with PTSD, and I feel that the 10 years of fighting for my 'rights' was worth it. And I am not done yet.

Your meds for SC Disability are not chargable for co-pay, anything else they give you is $7 per 30 day script.

Just remember that change takes time and you are looking at the largest healthcare system in the country and it is hard to turn on a dime, and give change. Plan for a long engagement and I hope that you can get everything you deserve, but an attitude change on your part needs to come first. remember, VA POLICE are there with guns and if given the right provocation will shoot your ass dead, and then what? You are 'lucky' that they are more sensitive to veterans than the civilian police pigs, and only got handcuffs. Your behavior determines the kind of service you get.
Ask for immediate mental health assistance, go to a Vet Center and apply for counseling be it individual or group. I will check in on you later with some more information that might be helpful. Chill... lose the chip on your shoulder and the attitude. If your meds are fucking you up ask for different meds. AND TAKE THEM. Be kind to your wife and child during this ordeal and remember where you are. don't lash out at them with your anger, or they will leave you. Remember...Zen breathing, calm attitude, clear head.
Peace!

Wickey

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Postby mrwickey » Sun Mar 08, 2009 10:48 am

Hey! Marine! You still with me? Had time to think about what you need to do to mellow out? Just checking in on a brother.

wickey

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Postby perfumeriver » Sun Mar 15, 2009 5:37 pm

I have a close friend - former Marine - with circumstances that may or may not relate to your situation.

This is about him, not you.

His rage was intense many times at the local VA hosptital. It took him awhile, but he finally 'learned' how to 'work' the system. I can't easily explain how he accomplished this. But now, all the the local VA hospital know him by his first name and are very cooperative and polite. He knows all the security guards by their first names.

He did visit the VET Center every week. Individual and Group meetings.

He still has struggles and time delays with the VA but he does get seen.

I highly suggest AMVETS, DAV, American Legion, VFW or some ot the others. Let them carry some of the load for you. Some are better than others. Find one that can relate to you and you relate to them.

We all deal with situations that make our blood boil. Find a MD doctor to become an advocate. NSO representative. VET Center counselor.

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Postby Latergator » Mon Jun 01, 2009 8:13 pm

mrwickey wrote: Yes it is hard to do, I did it and it leaves a bad taste in your mouth, but I am one of the 'few' Bluewater Sailors that got rated with PTSD, and I feel that the 10 years of fighting for my 'rights' was worth it. And I am not done yet.


Peace!

Wickey


Mr Wickey, I too am a blue water sailor who served on the gun line. I submitted my claim in Jan. 2007, had it held during Haas, got the portion for hearing disability released and approved. In late February 2009 I received my denial letter for my other medical problems because they were related to Agent Orange and I did not have boots on ground. The denial was my first chance to see how my State VSO had submitted the claim.

During my waiting time for Haas, I studied materials from NVLSP and learned quite a bit about how to prepare and organize a claim. I responded to the denial with a notice of disagreement and addition information on how I was exposed to Agent Orange in DaNang harbor.

Now to get to the subject of this post, during my gathering of records, I obtained my ships deck logs. While reading them, I broke down completely many times and started having trouble sleeping. These are things that happened to me when I first returned home after Vietnam. I thought I had repressed these feelings but evidently they have come back. I am at odds what to do about this at the moment. Should I go to the DVA and ask for help?

Wally
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Postby gmg » Sun Jun 07, 2009 6:26 pm

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I haven't briefed myself on VACharvel's specifics, but the question about files being flagged as "sensitive" jogged my memory.

I remember back when I was on active duty I had some outprocessing problems during a PCS due to my records being in what I was told was called something like a "sensitive records" section -- or some such thing. Was a few decades back.

Anyway, I eventually learned that they were in that section because of a security clearance I had and the work related to that.

What hit me when I read the OP above was if that sort of flag could be carried over to the VA, if and when someone were to make use of VA services/facilities?

I've not used the VA and it's been so many years I am sure my work back then means diddly now to Uncle Sam, but how about more recent ETS types?

Just a thought that popped in my head. If it's a foolish question, please forgive this old folk fella.

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